Terms and Conditions

DEN-CO-WEAR LTD T/A UNIFORMS4HEALTHCARE TERMS AND CONDITIONS
Effective Date: March 2025
Last Updated: 18th March 2025

Welcome to Den-Co-Wear Ltd t/a Uniforms4Healthcare ("we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website, products, and services ("Services"). By accessing or using our website (www.uniforms4healthcare.co.uk) or placing an order with us, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not access our website or use our Services.

1. About Us

This website is operated by Den-Co-Wear Ltd t/a Uniforms4Healthcare, a company registered in England and Wales (Company No. 02134112), with its registered office at:
Centrepoint, Marshall Stevens Way, Trafford Park, Manchester, England, M17 1PP

Our VAT number is 168857701.
You can contact us by email at info@dencowear.co.uk or by telephone on 0113 237 9010.

2. Online Store Terms

By placing an order through our website, you confirm that:

You are at least 18 years old or have the consent of a parent or guardian if you are under 18.
You are legally capable of entering into binding contracts.
You will use our Services only for lawful purposes and in accordance with these Terms.

You may not use our products for any illegal or unauthorised purpose, including infringement of copyright or other intellectual property rights. You must not transmit any worms, viruses, or any code of a destructive nature.

3. Our Contract With You

Your order constitutes an offer to purchase our products. Once we confirm acceptance by sending an order confirmation email, a binding contract is formed.
We reserve the right to refuse or cancel any order at our sole discretion.

4. Products and Services

Product descriptions, images, and specifications on our website are for illustrative purposes only. Actual colours may vary depending on your display settings.
We reserve the right to limit sales of our products or Services to any person, business, or geographic region on a case-by-case basis.
Product availability and prices are subject to change without notice.
We reserve the right to discontinue any product at any time without prior notice.

5. Prices and Payment

All prices are in Pounds Sterling (GBP £) and include VAT where applicable.
Delivery charges are stated separately at checkout.
Payment must be received in full at the time of ordering. We accept payment by credit/debit card and other payment methods listed on our website.
We reserve the right to refuse any order if payment is not authorised or verified.

6. Delivery

Delivery times provided are estimates only. We are not liable for delays outside of our control.
If delivery cannot be made within 30 days of order acceptance, you have the right to cancel the order and receive a full refund.
Risk in the goods passes to you on delivery. Ownership passes once we receive full payment.

For more details, please refer to our Delivery Policy.

7. Returns and Refunds

You have the right to cancel your order within 14 days of delivery under the Consumer Contracts Regulations 2013, except for personalised or customised goods.
Items must be returned in their original condition and packaging.
You are responsible for the return costs unless the goods are faulty.
Refunds will be processed within 14 days of receipt of the returned goods.

For further information, please refer to our Returns Policy.

8. Accuracy of Information

We aim to ensure that all information on our website is accurate, including product descriptions and pricing. However, we do not guarantee that the information will be free from errors or omissions.
We reserve the right to correct any inaccuracies or omissions without prior notice.

9. User Content and Feedback

If you submit suggestions, feedback, or other content ("User Content"), you agree that:

We may use, reproduce, modify, and publish such content without restriction or compensation.
Your content will not infringe any third-party rights, be unlawful, or contain any offensive material.

We reserve the right to remove any content that breaches these Terms.

10. Third-Party Links

Our website may include links to third-party websites. These links are provided for your convenience. We are not responsible for the content, products, or services of third-party sites and disclaim any liability for them.

11. Optional Tools and Services

We may provide access to third-party tools and services on an "as is" and "as available" basis without any warranties.
Your use of these tools is entirely at your own risk and discretion.

12. Prohibited Uses

You must not use our website or Services:

For any unlawful purpose
To infringe our intellectual property rights or those of others
To harass, abuse, or harm others
To upload or distribute viruses or malicious code
To collect or track personal information of others without consent
To interfere with security features of our website

We reserve the right to suspend or terminate your access if you breach these Terms.

13. Limitation of Liability

We do not guarantee uninterrupted or error-free use of our website or Services.
To the fullest extent permitted by law:
- We are not liable for any loss of profit, revenue, or indirect/consequential loss arising from your use of our Services.
- Our total liability for any claim will not exceed the total amount paid by you for the relevant product or service.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other matter for which it would be unlawful to exclude liability.

14. Indemnity

You agree to indemnify and hold harmless Den-Co-Wear Ltd t/a Uniforms4Healthcare, its directors, officers, employees, affiliates, and suppliers from any claim or demand made by a third party due to your breach of these Terms or violation of any law or third-party rights.

15. Contact Information

For any questions about these Terms, please contact us at:
Den-Co-Wear Ltd t/a Uniforms4Healthcare
14 Buslingthorpe Green
Leeds, LS7 2HG, United Kingdom
Email: info@dencowear.co.uk
Telephone: 0113 237 9010
Company Registration Number: 02134112